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Never lose a booking to a missed call again.

The AI receptionist that answers instantly, syncs with your PMS, and delights guests 24/7.

Try it now - we'll send you a number to call

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Work with your current workflow

Mews
Apaleo
RR

Your AI receptionist that never sleeps

Answer every call, book every room, delight every guest—24/7, in any language.

Always-on booking assistant
Guides guests from inquiry to confirmed reservation. Answers questions, shares availability—instantly.
Keeps you in the loop
Seamlessly transfers complex requests to your team with full context. Your staff gets the conversation history—guests never repeat themselves.
AI
Transferring...
Staff
Speaks every guest's language
Automatically detects and responds in 30+ languages. No waiting, no language barriers, no missed bookings.
EN
IT
DE
FR
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What changes with Ecco?

See the difference an AI receptionist makes.

Without Ecco
  • Missed calls after hours and during peaks
  • Guests stuck on hold or sent to voicemail
  • Staff buried in repetitive questions
  • Language barriers lose bookings
With Ecco
  • Every call answered instantly, 24/7
  • Natural conversations in 30+ languages
  • Your team focuses on in-house guests
  • Complex requests transferred with context

Measurable ROI, from day one.

Availability

100%

No call and no booking opportunity will be lost anymore – whether at night, on weekends, or when the lines are busy.

More direct bookings

30+

Nights on additional direct bookings per week and hotel through the automated acceptance of missed calls.

Take load of your team

32%

All inquiries (e.g., about parking spaces) are autonomously answered by the AI so that your team can focus on the guests on site.

Increase guest satisfaction

97%

Satisfaction rate among callers who receive immediate, competent assistance – without ever being placed in a hold queue.

Frequently Asked Questions